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Difficulty resetting the password

Difficulty resetting the password

The website asks me for my mobile number, if I have lost my mobile number

But I have access to email and mobile

Please help me

iPhone 6, iOS 12

Posted on Apr 13, 2020 9:50 AM

Reply
Question marked as Top-ranking reply

Posted on Apr 13, 2020 10:18 AM

See if you can get an email option.


Enter the Apple (iCloud) ID and click Forgot Password.


Apple ID - Manage            


Apple ID – Forgot Password            


If necessary, contact Apple ID Support.


Apple ID - Official Apple Support.    


Contact Apple for help with Apple ID account security - Apple Support.   (Link doesn’t always load)  


Get Support          Work through the screens to get a chat option. 


https://twitter.com/AppleSupport


Or fill out and submit  iTunes Store - Contact Us - Official Apple Support  The form is for iTunes, but will get passed to the ID Support section. 


From the article below. 


Without proof of your identity via security questions and other carefully selected criteria, Apple Support can't help you reset a password or perform any other actions on your account. These policies are audited and reviewed on a regular basis.


Security and your Apple ID - Apple Support.      



1 reply
Question marked as Top-ranking reply

Apr 13, 2020 10:18 AM in response to wiana1387

See if you can get an email option.


Enter the Apple (iCloud) ID and click Forgot Password.


Apple ID - Manage            


Apple ID – Forgot Password            


If necessary, contact Apple ID Support.


Apple ID - Official Apple Support.    


Contact Apple for help with Apple ID account security - Apple Support.   (Link doesn’t always load)  


Get Support          Work through the screens to get a chat option. 


https://twitter.com/AppleSupport


Or fill out and submit  iTunes Store - Contact Us - Official Apple Support  The form is for iTunes, but will get passed to the ID Support section. 


From the article below. 


Without proof of your identity via security questions and other carefully selected criteria, Apple Support can't help you reset a password or perform any other actions on your account. These policies are audited and reviewed on a regular basis.


Security and your Apple ID - Apple Support.      



Difficulty resetting the password

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