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User profile for user: Dalayah
Dalayah Author
User level: Level 1
4 points

activation lock

What happens if you can't contact the previous owner and the activation lock is on?


iPad mini Wi-Fi

Posted on Apr 14, 2020 4:36 PM

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User profile for user: donv_the_ghost
donv_the_ghost
User level: Level 9
50,942 points

Posted on Apr 14, 2020 4:51 PM

Under your circumstances, activation lock can be turned off only by entering the correct Apple ID/password combination. The correct combination is in the one used in setting the device up prior to activation lock being enabled. Note that there is no way we can help you to systematically recover the pertinent Apple ID password even if, for example, given to you by the previous owner.

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User profile for user: donv_the_ghost
donv_the_ghost
User level: Level 9
50,942 points

Apr 14, 2020 4:51 PM in response to Dalayah

Under your circumstances, activation lock can be turned off only by entering the correct Apple ID/password combination. The correct combination is in the one used in setting the device up prior to activation lock being enabled. Note that there is no way we can help you to systematically recover the pertinent Apple ID password even if, for example, given to you by the previous owner.

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activation lock

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