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Gzanni03 Author

Level 1

4 points

Black screen

My iPad won’t turn on i tried holding home button and power even the volume up and power and it won’t reboot it just shows the apple logo for two seconds then it goes away and stays black screen

iPad, iPadOS 13

Posted on Apr 17, 2020 4:10 AM

Top-ranking reply

SravanKrA

Community+ 2024

Level 10

413,962 points

Posted on Apr 17, 2020 5:17 AM

You still see a black screen after charging, force restarting, following the steps in this article.
You see a black screen, but you can hear alerts, sounds, and vibrations.
The screen remains black, but the device chirps when you unmute it and connect it to power.
Your screen is on, but it doesn't respond when you tap, slide, or try other gestures.
You can't force your device to restart because a button is broken or stuck.
Your device is stuck on the Apple logo, displays a solid color, or isn't recognized in iTunes.

Contact Apple Support to set up service if you have any of the above issues:

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Black screen

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