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locked password ipod

how do I unlock my grandsons ipod he has forgotten his password



Posted on Apr 19, 2020 10:08 PM

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Question marked as Top-ranking reply

Posted on Apr 19, 2020 11:34 PM

Hello,


Unfortunately you must now fully restore his iPod to factory settings.


Please refer to the following Apple Support documents.


If you forgot the passcode for your iPhone, iPad, or iPod touch, or your device is disabled - Apple Support

If you can't update or restore your iPhone, iPad, or iPod touch - Apple Support

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locked password ipod

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