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User profile for user: ashlouie80
ashlouie80 Author
User level: Level 1
4 points

Lost phone

My son lost his phone and I just received an upgraded phone. We are trying to sign in and it is sending a verification code to his phone that is lost. How can we get a code?

iPhone 7 Plus, iOS 13

Posted on Apr 21, 2020 12:45 PM

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User profile for user: Eric Root
Eric Root
User level: Level 10
684,525 points

Posted on Apr 21, 2020 12:55 PM

See if anything here helps.  If necessary, you can use account recovery as explained in the link at bottom of the article.


Verification code - how to get one and sign in with two-factor authentication.   

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