You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

margo333 Author

Level 1

4 points

Missing icon

I cannot find an icon for an app that I downloaded. When I go to the App Store, it says “open” and I can’t delete it or do anything but open it without the icon. Any ideas? I’ve looked everywhere!!

iPhone 7 Plus, iOS 13

Posted on Apr 22, 2020 8:55 PM

Top-ranking reply

Rysz

Level 8

44,421 points

Posted on Apr 22, 2020 9:08 PM

If search finds it and it launches, then the app is still installed on your device. You might have accidentally dragged it inside a folder (the dark grey icon with a grid of tiny icons). Check each folder carefully, including every “page” of every folder.

View in context

Missing icon

Similar questions