I can’t connect my iPad to my new magic keyboard.

Hi JJger,

Congratulations on your new Magic Keyboard! I understand you're having trouble connecting the keyboard with your iPad and you've verified that the connectors are clean. I know how important it is to be able to use new accessories with your iPad; I'd like to help.

If you haven’t already, update your iPad to the most recent iOS version available (13.4.1 as of 4/24/2020) and then try to connect your Magic Keyboard again: Update your iPhone, iPad, or iPod touch

Let me know what you find.

Best Regards.

Hello,

You will need to call Apple for assistance.

Contact AppleCare

Hello,

Double check that the Smart Connector contacts are all clean on the Magic Keyboard and on the iPad.

Which iPad Pro you trying to connect it to?