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Level 1

4 points

App store problem

Hello, i have a problem with my father’s phone.

When he tries to download something from App Store it says”Your account has been disabled in the App Store and ITunes.”

can somebody help me with this ?

Posted on Apr 27, 2020 11:05 AM

Top-ranking reply

Level 10

471,759 points

Posted on Apr 27, 2020 11:12 AM

Contact Apple support. See the instructions in: https://support.apple.com/en-us/HT208856

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