You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

📢 Newsroom Update

Apple introduces powerful new iPad mini built for Apple Intelligence. Learn more >

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Messenger not working

Hello,

Apple Messenger is not working i did everything it says to do on the internet. But since it is a apple app i can not delete and reinstall. I did reset the iPad and it still does not work..

iPad Pro, iPadOS 13

Posted on Apr 28, 2020 11:43 PM

Reply
Question marked as Top-ranking reply

Posted on Apr 29, 2020 9:27 AM

Hello,


Try resetting iPad's settings in Settings > General > Reset > Reset All Settings. Be certain you do not select Erase All Content and Settings as this will erase all of your information. It is a good idea to perform a backup of your iPad prior to resetting its settings.

1 reply

Messenger not working

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.