You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

đź’ˇ Did you know?

⏺ If you can't accept iCloud Terms and Conditions... Learn more >

⏺ If you don't see your iCloud notes in the Notes app... Learn more >

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

iCloud email

My iCloud email does not send out my emails. Nor can I find them in drafts, sent or outbox

MacBook Pro 13", macOS 10.15

Posted on May 1, 2020 6:06 AM

Reply
Question marked as Top-ranking reply

Posted on May 1, 2020 6:18 AM

See the article https://support.apple.com/en-in/HT203528

  1. If your recipient still doesn't receive your message, but your message was sent without any alerts or “undelivered mail” messages, your message might be blocked or filtered by the iCloud Mail servers or the recipient's mail server. To find out, contact iCloud Support. You should also ask your recipient to contact their email administrator.

*If you use a non-iCloud SMTP server, don't use your iCloud email address as a "Send From" address. Otherwise, your email might not deliver or it might deliver to the recipient's Junk folder.


If you can receive messages but can't send them

Your Internet service provider might be blocking the protocol used to send email (SMTP) across their network. Contact your service provider and ask about SMTP traffic that crosses their network to an external service, such as iCloud. If your service provider blocks SMTP traffic, ask them how you can be exempted from SMTP blocking.

If your service provider isn't blocking SMTP traffic and you still can't send messages, contact Apple Supportfor help.

1 reply
Question marked as Top-ranking reply

May 1, 2020 6:18 AM in response to dbcav1

See the article https://support.apple.com/en-in/HT203528

  1. If your recipient still doesn't receive your message, but your message was sent without any alerts or “undelivered mail” messages, your message might be blocked or filtered by the iCloud Mail servers or the recipient's mail server. To find out, contact iCloud Support. You should also ask your recipient to contact their email administrator.

*If you use a non-iCloud SMTP server, don't use your iCloud email address as a "Send From" address. Otherwise, your email might not deliver or it might deliver to the recipient's Junk folder.


If you can receive messages but can't send them

Your Internet service provider might be blocking the protocol used to send email (SMTP) across their network. Contact your service provider and ask about SMTP traffic that crosses their network to an external service, such as iCloud. If your service provider blocks SMTP traffic, ask them how you can be exempted from SMTP blocking.

If your service provider isn't blocking SMTP traffic and you still can't send messages, contact Apple Supportfor help.

iCloud email

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.