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User profile for user: crobrienphotos
crobrienphotos Author
User level: Level 1
4 points

AirDropping from Phone

My phone's airdrop has stopped working with my macbook pro. The airdrop on the phone works with my ipad pro and other phones. My Macbook Pro can see and airdrop items to my phone. However, when I try to airdrop from my phone, my phone does not find my computer. Even when I have airdrop open on the pro (and it sees my phone). Both are marked discoverable by everyone too.


I have already tried a soft reset with airdrop turned off.

I have already tried a soft reset in airplane mode.

I have reset network configurations.


Any other tips or suggestions would be great. Thanks.

MacBook Pro 13", macOS 10.14

Posted on May 1, 2020 8:31 AM

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User profile for user: SravanKrA
SravanKrA
Community+ 2024
User level: Level 10
413,956 points

Posted on May 1, 2020 8:53 AM

If you have Contacts Only turned On then please add Apple ID of the sending device to your list of contacts on the receiving device. See the pic at the bottom of the post for more clarity


Before you begin

  • Make sure that the person you're sending to is nearby and within Bluetooth and Wi-Fi range.
  • Check that you and the person you're sending to have Wi-Fi and Bluetooth turned on. If either of you have Personal Hotspot on, turn it off.
  • Check if the person you're sending to has their AirDrop set to receive from Contacts Only. If they do, and you’re in their Contacts, they need to have your email address or mobile number in your contact card for AirDrop to work.
  • If you're not in their Contacts, have them set their AirDrop receiving setting to Everyone in order to receive the file.

You can put your AirDrop receiving setting to Contacts Only or Receiving Off at any time to control who can see your device and send you content in AirDrop.


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Question marked as Top-ranking reply
User profile for user: SravanKrA
SravanKrA
Community+ 2024
User level: Level 10
413,956 points

May 1, 2020 8:53 AM in response to crobrienphotos

If you have Contacts Only turned On then please add Apple ID of the sending device to your list of contacts on the receiving device. See the pic at the bottom of the post for more clarity


Before you begin

  • Make sure that the person you're sending to is nearby and within Bluetooth and Wi-Fi range.
  • Check that you and the person you're sending to have Wi-Fi and Bluetooth turned on. If either of you have Personal Hotspot on, turn it off.
  • Check if the person you're sending to has their AirDrop set to receive from Contacts Only. If they do, and you’re in their Contacts, they need to have your email address or mobile number in your contact card for AirDrop to work.
  • If you're not in their Contacts, have them set their AirDrop receiving setting to Everyone in order to receive the file.

You can put your AirDrop receiving setting to Contacts Only or Receiving Off at any time to control who can see your device and send you content in AirDrop.


Reply

AirDropping from Phone

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