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Hi! My Apple Pencil died a few days ago; I bought it in February so I could ask for a replacement, and I did it. Now I should send back to Apple the broken Apple Pencil, but I have a little doubt. Do I have to send the Pencil with the tip or can I keep it for the new product? Tell me what you did if you've been in the same situation I am dealing with. Thank you all very much in advance
iPad Air 3 Wi-Fi
Hello,
If Apple Pencil’s battery sits depleted for an extended amount of time then it will essentially ruin the battery preventing it from ever holding a charge which makes the Apple Pencil useless. Apple Pencil has a 1 year warranty (when purchased from Apple) which means that Apple will most likely replace it if the battery has failed.
Please refer to the following Apple Support document on how to troubleshoot Apple Pencil.
Use Apple Pencil with your iPad or iPad Pro - Apple Support
Hello,
If Apple Pencil’s battery sits depleted for an extended amount of time then it will essentially ruin the battery preventing it from ever holding a charge which makes the Apple Pencil useless. Apple Pencil has a 1 year warranty (when purchased from Apple) which means that Apple will most likely replace it if the battery has failed.
Please refer to the following Apple Support document on how to troubleshoot Apple Pencil.
Use Apple Pencil with your iPad or iPad Pro - Apple Support
Returning Dead Apple Pencil
