You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

💡 Did you know?

⏺ If you can't accept iCloud Terms and Conditions... Learn more >

⏺ If you don't see your iCloud notes in the Notes app... Learn more >

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Bhampton12 Author

Level 1

4 points

iPhone Storage

I’m not able to delete any photos or videos from my photos/albums is there a reason why? I’m trying to delete them all to free up storage space

iPhone 8, iOS 13

Posted on May 2, 2020 9:42 AM

Top-ranking reply

Axel Foley

Level 10

149,568 points

Posted on May 2, 2020 9:52 AM

Did you ever or are still using iTunes to sync your Photos? If YES then you will need to connect back to iTunes (or Finder if you are using Catalina on a Mac) and then resync photos after removing the ones that you previously wanted to delete.

Please review this article by Apple ➔ Sync photos and videos from your iPhone to a computer.

NOTE the above ONLY applies if you used iTunes on a Mac or a Windows PC (or Finder if you are using Catalina on a Mac) to sync your photos in the past.

Axel F.

View in context

iPhone Storage

Similar questions