You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

When I go to delete my photos/videos they disappear and then reappear without deleting.

Hi there,

For some time now I have had issues with my phone storage and I have tried to delete my photos to free up space however whenever I click 'delete' they will disappear for a brief second and then reappear in the same folder. I am unable to delete any photos and although I have deleted over 10 unused apps, I am unable to get my storage down!

Any help or tips would be massively appreciated.

Thanks

iPhone 8 Plus, iOS 13

Posted on May 2, 2020 9:07 PM

Top-ranking reply

SravanKrA

Community+ 2024

Level 10

413,698 points

Posted on May 3, 2020 5:52 AM

Probably you have synced these Photos from your Mac/PC though iTunes. Un-sync then they be gone.

Un-Sync photos to your device

Connect your device to your Mac.
You can connect your device using a USB or USB-C cable or using a Wi-Fi connection. To turn on Wi-Fi syncing, see Sync content between your Mac and iPhone or iPad over Wi-Fi.
In the Finder on your Mac, select the device in the Finder sidebar.
Select Photos in the button bar.
Note: When iCloud Photos is turned on, no photo syncing options appear when you select Photos in the button bar.
Select “Sync Photos to your device from” tickbox, then choose Photos, Pictures or a folder from the pop-up menu.
Uncheck Sync photos
Click on Apply / Sync

View in context

When I go to delete my photos/videos they disappear and then reappear without deleting.

Similar questions