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argh no ... it's back! The macOS freeze when an external monitor is hooked up

After upgrading to Catalina a while ago my machine started freezing. Turns out this was a common problem as many users with an external display reported this, especially once the screen saver kicked in the likelihood of a freeze and the dreaded watchdogd timeout increased.


And of course I was so naive thinking Apple would not let that happen again. But this time it's even worse - after installing 10.15.4 the machine will very reliably completely freeze within about 15 minutes when hooked up to an external display (and eGPU), also when not idle/no screensaver.


When not hooked up to the external monitor it looks like things are working.


MacBook Air

Posted on May 4, 2020 2:22 PM

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Question marked as Top-ranking reply

Posted on May 5, 2020 7:27 AM

macuseramsterdam wrote:

After upgrading to Catalina a while ago my machine started freezing. Turns out this was a common problem as many users with an external display reported this, especially once the screen saver kicked in the likelihood of a freeze and the dreaded watchdogd timeout increased.

And of course I was so naive thinking Apple would not let that happen again. But this time it's even worse - after installing 10.15.4 the machine will very reliably completely freeze within about 15 minutes when hooked up to an external display (and eGPU), also when not idle/no screensaver.

When not hooked up to the external monitor it looks like things are working.



Verify you also installed the supplemental

Download macOS Catalina 10.15.4 Supplemental Update https://support.apple.com/kb/DL2038?locale=en_US



Customer support Call (800) MY–APPLE (800–692–7753)

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1 reply
Question marked as Top-ranking reply

May 5, 2020 7:27 AM in response to macuseramsterdam

macuseramsterdam wrote:

After upgrading to Catalina a while ago my machine started freezing. Turns out this was a common problem as many users with an external display reported this, especially once the screen saver kicked in the likelihood of a freeze and the dreaded watchdogd timeout increased.

And of course I was so naive thinking Apple would not let that happen again. But this time it's even worse - after installing 10.15.4 the machine will very reliably completely freeze within about 15 minutes when hooked up to an external display (and eGPU), also when not idle/no screensaver.

When not hooked up to the external monitor it looks like things are working.



Verify you also installed the supplemental

Download macOS Catalina 10.15.4 Supplemental Update https://support.apple.com/kb/DL2038?locale=en_US



Customer support Call (800) MY–APPLE (800–692–7753)

argh no ... it's back! The macOS freeze when an external monitor is hooked up

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