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Image Capture

When I try to launch Image Capture I get the following message -

You can’t open the application “Image Capture” because it is being updated.

But I have nothing waiting to be updated, i've updated everything and quit the computer and relaunched but still I get this message.



iMac 21.5", macOS 10.13

Posted on May 6, 2020 10:52 AM

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Question marked as Top-ranking reply

Posted on May 6, 2020 11:07 AM

Safe Boot from the HD, (holding Shift key down at startup), does the problem occur in Safe Mode?


Safe mode attempts to repair Disks & clears lots of caches, so if Safe Mode works try again in regular boot.


To find out if it's system wide or user specific, try this...

Open System Preferences>Users & Groups, unlock the lock, click on the little plus icon, make a new admin account, log out & into the new account.

Does it work in the new account?

2 replies
Question marked as Top-ranking reply

May 6, 2020 11:07 AM in response to sarahlbowen

Safe Boot from the HD, (holding Shift key down at startup), does the problem occur in Safe Mode?


Safe mode attempts to repair Disks & clears lots of caches, so if Safe Mode works try again in regular boot.


To find out if it's system wide or user specific, try this...

Open System Preferences>Users & Groups, unlock the lock, click on the little plus icon, make a new admin account, log out & into the new account.

Does it work in the new account?

Image Capture

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