You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

homekit switch AP no response

Hello community.

Using Home to automate some lights on Hue Bridge. Home is being utilized on an iPad. As I roam through house I notice that I get "No Response" from devices whenever I switch APs on my network. The Hue Hub stays connected if I look in the Phillips app. If I disconnect-reconnect to network, all the devices become available in Homekit again. Firmware is updated on everything. Any insight would be appreciated.

Network:

UniFi Dream Machine Pro

UniFi AP-AC-Pro (mesh enabled on 2.4 and 5 GHz bands)




iPad, iPadOS 13

Posted on May 7, 2020 4:07 PM

Reply
Question marked as Top-ranking reply

Posted on May 7, 2020 5:55 PM

Hello,


You may need to completely reset your Philips Hue system to factory settings and set it back up.

Similar questions

2 replies

homekit switch AP no response

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.