You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Level 1

4 points

Cannot switch off my phone iPhone 10

Cannot switch off my iPhone 10

iPhone XS Max

Posted on May 7, 2020 10:59 PM

Top-ranking reply

Level 10

120,752 points

Posted on May 7, 2020 11:07 PM

What happened when you try?

2 ways to turn iPhone off, do one of following:

On an iPhone with Face ID: Simultaneously press and hold the side button and either volume button until the sliders appear, then drag the top slider.
All models: Go to Settings > General > Shut Down, then drag the slider.

View in context

Similar questions