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2017 Macbook pro built-in display has gone mostly blank with small horizontal lines at the top and bottom of the screen with what looks small windows at the top right and bottom right of the screen.

2017 Macbook pro built-in display has gone mostly blank with small horizontal lines at the top and bottom of the screen with what looks small windows at the top right and bottom right of the screen.

MacBook Pro with Touch Bar

Posted on May 8, 2020 2:43 PM

Reply
Question marked as Top-ranking reply

Posted on May 9, 2020 8:25 AM

Take it in/ send it in for a hardware issue


Mac notebook, contact us and we'll send you a box you can use to ship it to an Apple Repair Center. We'll return your repaired product to you as quickly as possible. Depending on where you get service, you might be able to check the status of your repair online. Start a service request https://support.apple.com/mac/repair/service




In or out of warranty you can get a free over the counter 'Apple Service Diagnostics' test /assessment

Make an appointment for a "hardware issue"—

https://www.apple.com/retail/geniusbar/


Outside the USA

https://locate.apple.com/country


From iOS device using the app to make a online Genius Bar appointment is easy:

https://itunes.apple.com/us/app/apple-support/id1130498044?mt=8



(note: due to the temporary closure of Apple Stores and the staggered reopening there may be some delays.

ref: https://www.apple.com/shop/browse/store/temporary_closures )


Call Customer Support (800) MY–APPLE (800–692–7753)

or on line https://getsupport.apple.com/


or call AppleCare Support at 1-800-APLCARE


Get your Mac ready for service - Apple Support https://support.apple.com/en-us/HT209095



1 reply
Question marked as Top-ranking reply

May 9, 2020 8:25 AM in response to mred

Take it in/ send it in for a hardware issue


Mac notebook, contact us and we'll send you a box you can use to ship it to an Apple Repair Center. We'll return your repaired product to you as quickly as possible. Depending on where you get service, you might be able to check the status of your repair online. Start a service request https://support.apple.com/mac/repair/service




In or out of warranty you can get a free over the counter 'Apple Service Diagnostics' test /assessment

Make an appointment for a "hardware issue"—

https://www.apple.com/retail/geniusbar/


Outside the USA

https://locate.apple.com/country


From iOS device using the app to make a online Genius Bar appointment is easy:

https://itunes.apple.com/us/app/apple-support/id1130498044?mt=8



(note: due to the temporary closure of Apple Stores and the staggered reopening there may be some delays.

ref: https://www.apple.com/shop/browse/store/temporary_closures )


Call Customer Support (800) MY–APPLE (800–692–7753)

or on line https://getsupport.apple.com/


or call AppleCare Support at 1-800-APLCARE


Get your Mac ready for service - Apple Support https://support.apple.com/en-us/HT209095



2017 Macbook pro built-in display has gone mostly blank with small horizontal lines at the top and bottom of the screen with what looks small windows at the top right and bottom right of the screen.

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