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When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.
I got an archaic lightning cable with my new IPhone 11. Doesn’t fit into any plug except for the charging adapter. Never thought Apple would do that. I’ve called customer service, went through the prompts, was told to wait for a representative, but after almost a half hour of listening to music, no one answered so I hung up. What to do???
If you're talking about iPhone 11 PRO or 11 PRO MAX, they use a "Lightning" to USB-C connector cable, but to connect those models to a USB-A port, you need a standard (old) Lightning to USB cable.
Regards
GIulio
If you're talking about iPhone 11 PRO or 11 PRO MAX, they use a "Lightning" to USB-C connector cable, but to connect those models to a USB-A port, you need a standard (old) Lightning to USB cable.
Regards
GIulio
Ok. Thank you very much. I thought perhaps my phone had the wrong accessory. Thanks again.
There only one style of Lightning connectors.
Uh, no. The plug is not universal. Doesn’t fit into my car, into the universal adapters. If I should lose the plug, I wouldn’t be able to find a replacement. It’s clearly a big mistake.
My pleasure
Giulio
Yeah. My bad and I forgot about the type c connector even though I have four of them for other accessories.
Thank you anyway!!
Customer service
