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Level 1

8 points

iTunes Store does not recognize my Apple ID and password to do upates

Trying to do updates on my iPhone SE but iTunes says ID and password are incorrect but they are not

iPhone SE, iOS 13

Posted on May 9, 2020 5:58 AM

Top-ranking reply

Level 7

23,257 points

Posted on May 9, 2020 6:24 AM

Maybe try resetting them or contact Apple Support

Thanks

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