lockout ipad mini
I'm locked out of my iPad
, how can I reset it?
Shirley
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If you have forgotten your iPad passcode, or your iPad is disabled, you’ll need to follow this:
https://support.apple.com/en-gb/HT211078
However, should your device indicate that it is Activation Locked, this help page will provide most of the information that you’ll need:
https://support.apple.com/en-us/HT201365
Either situation will require knowledge of your AppleID and associated passcode.
If you have forgotten your AppleID or password, these can be recovered here:
To recover your credentials, you’ll need access to one of the following:
- Your primary email address mailbox that corresponds with your AppleID
- Any of the secondary/recovery email addresses that should be configured for your AppleID account
- Any of the trusted telephone numbers (fixed line or Cellular/Mobile) that are associated with your AppleID
Unless you AppleID account has not been fully/correctly configured, or has been seriously neglected, recovery of the AppleID and password should not be difficult.
More information about recovery of your AppleID:
https://support.apple.com/en-us/HT201354
More information about recovery of your AppleID password:
https://support.apple.com/en-us/HT201487
When you recover access to your credentials, you would be well advised to log-in to your AppleID account from a web browser - and verify/update any email addresses and trusted telephone numbers: