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I bought a new MacBook at the weekend, from a non Apple store, and separately just tried to buy AppleCare+ for the laptop, I get a message that my MacBook is eligible, then when I click on it, it tells me it's not. What's going on?
Spoonhead- wrote:
I bought a new MacBook at the weekend, from a non Apple store, and separately just tried to buy AppleCare+ for the laptop, I get a message that my MacBook is eligible, then when I click on it, it tells me it's not. What's going on?
https://discussions.apple.com/content/attachment/f0eaad08-43de-4e46-bac5-151b740ae3f1
https://discussions.apple.com/content/attachment/507c51f4-dcc4-4210-b7ae-92bb71d44514
If all else fails
Call Customer Support (800) MY–APPLE (800–692–7753)
or call AppleCare Support at 1-800-APLCARE (800-275-2273)
Spoonhead- wrote:
I bought a new MacBook at the weekend, from a non Apple store, and separately just tried to buy AppleCare+ for the laptop, I get a message that my MacBook is eligible, then when I click on it, it tells me it's not. What's going on?
https://discussions.apple.com/content/attachment/f0eaad08-43de-4e46-bac5-151b740ae3f1
https://discussions.apple.com/content/attachment/507c51f4-dcc4-4210-b7ae-92bb71d44514
If all else fails
Call Customer Support (800) MY–APPLE (800–692–7753)
or call AppleCare Support at 1-800-APLCARE (800-275-2273)
You may want to try calling and see if you can purchase it that way or get an explanation. See the last method in the following from AppleCare Products - Mac - Apple
How to buy
AppleCare is available, then it's not!
