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ML_2013 Author

Level 1

4 points

Reset my account password

I’m unable to log into my apple account.

iPhone 11, iOS 13

Posted on May 12, 2020 8:51 AM

Top-ranking reply

RachT1

Level 5

7,397 points

Posted on May 12, 2020 8:56 AM

Hello,

Try these steps: If you forgot your Apple ID password

If necessary: Contact Apple for help with Apple ID account security

However, according to Security and your Apple ID:

Without proof of your identity via security questions and other carefully selected criteria, Apple Support can't help you reset a password or perform any other actions on your account. These policies are audited and reviewed on a regular basis.

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Reset my account password

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