Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

iPhone XR keeps scrolling to top of page

My iPhone XR that I’ve had over a year with no issues has been scrolling randomly to the top in safari and skipping back on Netflix and YouTube. Also I can use the top corners of my phone I have to keep pressing over and over to go back or exit something. Do I need to replace my phone or can it be fixed with an update?

iPhone XR, iOS 13

Posted on May 12, 2020 10:09 PM

Reply
Question marked as Top-ranking reply

Posted on May 12, 2020 11:09 PM

sounds to me like the touchscreen is periodic defect


you can try

Force restart iPhone - Apple Support

if that did not help then Restore your iPhone, iPad, or iPod to factory settings - Apple Support


otherwise I would have the screen replaced

1 reply

iPhone XR keeps scrolling to top of page

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.