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yabee Author

Level 1

16 points

IPhone 7 stuck at Apple logo

IPhone 7 Plus stuck at Apple logo unable to go to the main screen

Posted on May 13, 2020 5:43 PM

Top-ranking reply

KendraJohnson

Level 3

519 points

Posted on May 13, 2020 8:12 PM

Thank you for posting in the Apple Support Communities. I see no one has responded to your post yet. I am happy to help!

There's a possibility that an issue may have occurred in the middle of an update. In order to get this resolved, you'd have to put the device into recovery mode and reinstall iOS via iTunes or Finder.

Here's a helpful article with step-by-step instructions on how to proceed: https://support.apple.com/en-us/HT201412

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IPhone 7 stuck at Apple logo

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