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Apple id email forgot

I forgot the apple id email but i know its password, and now the ipad is in activation lock , what should i do and the id email was only on this ipad so i acnt see on other phones or macs



Posted on May 14, 2020 6:30 PM

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Question marked as Top-ranking reply

Posted on May 14, 2020 6:39 PM

See if you can recover the ID.


Apple ID - How to find your Apple    An iCloud e-mail address is an Apple ID.


Apple ID - Find      


If necessary, if you are the original owner, contact Apple ID Support. Apple Support will need to see the original purchase receipt with the serial number/paperwork.


Apple ID - Official Apple Support.    


Contact Apple for help with Apple ID account security - Apple Support.  (Link doesn’t always load)   


Get Support      Work through the screens to get a chat option. 


Apple Support schedule phone call


https://twitter.com/AppleSupport       

2 replies
Question marked as Top-ranking reply

May 14, 2020 6:39 PM in response to Noor_d5

See if you can recover the ID.


Apple ID - How to find your Apple    An iCloud e-mail address is an Apple ID.


Apple ID - Find      


If necessary, if you are the original owner, contact Apple ID Support. Apple Support will need to see the original purchase receipt with the serial number/paperwork.


Apple ID - Official Apple Support.    


Contact Apple for help with Apple ID account security - Apple Support.  (Link doesn’t always load)   


Get Support      Work through the screens to get a chat option. 


Apple Support schedule phone call


https://twitter.com/AppleSupport       

May 15, 2020 3:55 AM in response to Noor_d5

See Turn off Activation Lock https://support.apple.com/en-us/HT201441See this heading If you erased your own device. It says: "If you don't sign out of iCloud before you put your device in recovery mode and restore, it might remain in Activation Lock. That means you need to enter the same Apple ID and password that … was used when … [the device was last set up]."

 

To recover the needed credentials, 

 

See: If you forgot your Apple ID  https://support.apple.com/en-us/HT201354  and

 

 If you forgot your Apple ID password https://support.apple.com/en-us/HT201487

 

You also can use Having trouble signing in/iForgot https://iforgot.apple.com/password/verify/appleid  

 

If you have iOS 11 or later and your account is protected with two-factor authentication, you can turn off Activation Lock with your device Passcode. Tap Unlock with Passcode, then tap Use Device Passcode."

_________

 

1.   Note that no one but the person that last set up the device will be successful in following the above instructions. So, if you are not that person, you will need to get the required password from the person that last set it up. 

2.   If you are the last person that set it up and can't follow the instructions above successfully, then you will need to contact Apple Support and present your original purchase receipt for the device with the device’s serial number on it.

3.   The original purchase receipt could have been obtained through Apple or an authorized Apple reseller. 

 

See these support options:

 

Get a call from Apple support to help solve your problem using this

link https://getsupport.apple.com/?caller=kbase&PGF=PGF63005&category_id=SC0245&symptom_id=23362

 

Apple ID Support https://support.apple.com/apple-id

 

Apple ID account security for country-specific and

region-specific help https://support.apple.com/en-us/HT204169

 

Get Support: We’re here to help https://getsupport.apple.com/. Go through the options to find the best support option.

Apple id email forgot

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