Screen black
My screen has gone black and not working but my phone is still charging and I am still receiving messages and notifications. How do I fix this??
iPhone XS, iOS 13
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- You still see a black screen after charging, force restarting, following the steps in this article.
- You see a black screen, but you can hear alerts, sounds, and vibrations.
- The screen remains black, but the device chirps when you unmute it and connect it to power.
- Your screen is on, but it doesn't respond when you tap, slide, or try other gestures.
- You can't force your device to restart because a button is broken or stuck.
- Your device is stuck on the Apple logo, displays a solid color, or isn't recognized in iTunes.
Contact Apple Support to set up service if you have any of the above issues: