You can make a difference in the Apple Support Community!
When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.
When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.
Why can't I listen to the preview of a song in the itunes store? We used to be able to preview before buying but not able to play or hear anything now. It comes asking to subscribing to the Apple music which I don't want to do. When I hit the play button on the song it comes up as a stop play sign as if I've heard the preview. I have catalina 10.15.4 on my Macbook Pro.
MacBook Pro 13", macOS 10.15
Hello teknicall,
I see you are currently unable to preview any songs in the iTunes Store. When you try to play the preview it asks you to subscribe to Apple Music. I suggest you try the following:
You can find this information in the following article: Add and download music from Apple Music or buy music from the iTunes Store
2.If the issue continues, quit the Music app and restart your computer
3.Verify that you are running the latest version of Music. You can check which version you have by clicking Music>About Music in the menu bar at the top of your computer. The current version of Music is 1.0.4.104. Update the application if you do not have the latest version and try playing the preview again.
I hope this is helpful!
Cheers!
Thanks Jameson. All the other suggestions were already in place. The only thing I hadn't done was restart my computer. Now the music preview works. The link about downloading &/or buying music wasn't applicable. I just wanted to preview music before deciding to buy. Thank you for helping.
Can't preview - listen to the 30secs song in itunes store
