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I got refunded after two apps didn’t work as intended. The problem is, I never got the refund money back into my itunes balance. It’s still the same 97 cents... can someone help me figure out why it didn’t go through but it says I got refunded?
iPhone 8, iOS 13
Hello AidanDiMarco,
please reference below :)
When will I get the money back?
If your refund is approved, the funds are applied to the same payment method that you used to buy the item. Here's how long it takes for a refund to appear on your account or statement:
Store credit—It might take up to 48 hours to see the refund in your Apple ID balance.
All other payment methods—It might take up to 30 days for the statement to show the refund. If you don't see the refund after 30 days, contact your financial institution.
I hope this solved your problem!
Hello AidanDiMarco,
please reference below :)
When will I get the money back?
If your refund is approved, the funds are applied to the same payment method that you used to buy the item. Here's how long it takes for a refund to appear on your account or statement:
Store credit—It might take up to 48 hours to see the refund in your Apple ID balance.
All other payment methods—It might take up to 30 days for the statement to show the refund. If you don't see the refund after 30 days, contact your financial institution.
I hope this solved your problem!
Refund didn’t work
