You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Level 1

4 points

water issue, iphone is not working

can get the my backup with the iPhone turned off? it was dropped in water and it's not working

iPhone 8 Plus, iOS 13

Posted on May 19, 2020 1:50 PM

Top-ranking reply

Level 8

39,487 points

Posted on May 19, 2020 1:51 PM

No you cannot backup the phone if it is turned off.

You have to have made the backup before it happened, either via iCloud or via a computer.

View in context

Similar questions