You can make a difference in the Apple Support Community!
When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.
When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.
I am bring charged over $50 for the app Mobile Legends which I never ordered. I need the charge to be removed
iPhone 8, iOS 13
Most likely the email was a scam to get you to enter your Apple ID and password so it can be hacked. If you did that change your Apple ID password IMMEDIATELY. If you didn’t respond and didn’t download anything you can just delete the email.
For your peace of mind you can see if the purchase appears in your history—>See your purchase history for the App Store or iTunes Store - Apple Support
If the purchase actually shows up you or someone who knows your Apple ID (or who you share an Apple ID with) ordered it. The other possibility (if it was actually purchased) is your Apple ID was hacked. See this support article—>If you think your Apple ID has been compromised - Apple Support. If this last possibility is true you can request a refund—>Request a refund for apps or content that you bought from Apple - Apple Support
Most likely the email was a scam to get you to enter your Apple ID and password so it can be hacked. If you did that change your Apple ID password IMMEDIATELY. If you didn’t respond and didn’t download anything you can just delete the email.
For your peace of mind you can see if the purchase appears in your history—>See your purchase history for the App Store or iTunes Store - Apple Support
If the purchase actually shows up you or someone who knows your Apple ID (or who you share an Apple ID with) ordered it. The other possibility (if it was actually purchased) is your Apple ID was hacked. See this support article—>If you think your Apple ID has been compromised - Apple Support. If this last possibility is true you can request a refund—>Request a refund for apps or content that you bought from Apple - Apple Support
You're not speaking with Apple here. This is a user to user only forum. You can insist we refund you, but we can't.
See this link on what you need to do if you see a charge for something you didn't order --> If you see apple.com/bill, itunes.com/bill, or an unfamiliar charge on your statement - Apple Support
Please refund this charge immediately!!!
The email is quite possibly a scam.
I never ordered the app called Mobile Legends and I received email confirming purchase. I need it refunded back to the card it was charged on
