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📢 Newsroom Update
The new iPad mini is available today. Learn more >
The new iPad mini is available today. Learn more >
I have forgotten my ipad password and can't unlock it. The forum says I need to shut down the iPad and then connect it to my computer and hit the home button until the recovery mode screen comes up. It does not. Help?
iPad Air 2, iOS 12
Hello,
Please refer to the following Apple Support document.
If you can't update or restore your iPhone, iPad, or iPod touch - Apple Support
Hello,
Please refer to the following Apple Support document.
If you can't update or restore your iPhone, iPad, or iPod touch - Apple Support
my recovery mode screen won't come up on my ipad.
