Why won’t My phone update

Hello,

Hope all is well. There can be a few reasons to why it won't update; lack of space on the iPhone (not iCloud) and the age of your phone. Before you attempt to do any sort of update, please back up/save your information anyway you know how to. My personal preference is iCloud; it's safe, secure, and user friendly. However, this is not your only option, I encourage you to browse the web for an array of options and best suitable for your needs.

Back to your concern, one possibility is iPhone storage. To check for this on you iPhone go to; Settings>General>iPhone Storage and review the recommendations accordingly. If you are at full storage, then proceed with deleting some items based on the recommendations. If storage is not the issue, then investigate which iPhone model is yours and wha the latest software it can reach/support/be installed.

Now, if none of the above seem to resolve your concern, then you'll need to do a hard-wire update. Contingent, that your iPhone is capable of doing so. A hard wire update will require a Mac with compatible iTunes or a PC with iTunes. Now this process is tedious, so I'll recommend you get some guidance with Apple Support.

Hope this helps.

Best,

Neli