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hydeia227 Author

Level 1

4 points

iphone 11 camera

my iphone 11 back camera comes up black when i open the app . i have reset my settings & it still doesn’t work . what should i do ?

iPhone 11, iOS 13

Posted on May 30, 2020 9:10 AM

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1 reply

ryane77

Community Specialist

Jun 1, 2020 8:18 AM in response to hydeia227

Hi hydeia227,

Thanks for your post! I see the rear camera on your iPhone 11 shows a black preview, even after resetting all settings. Have you tried turning the device off and on?

Restart your iPhone

If you have and the issue persisted, try performing a force restart:

Force restart iPhone

Let us know what you find out!

Take care!

iphone 11 camera

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