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I can't find the previous owner of my new iPhone 8 and it is linked to his account now it has an activation lock I need your help
You acquired your device second hand from someone other than Apple or an authorized Apple reseller. The information below explain what has happened. You apparently didn't know to heed the advice given below.
"Before you buy/acquire an iPhone, iPad, or iPod touch from someone other than Apple or an authorized Apple reseller, make sure that the device is erased and no longer linked to the previous owner’s account."
And see: Activation Lock for iPhone, iPad, and iPod touch https://support.apple.com/en-us/HT201365. See this heading Check for Activation Lock before you buy/acquire a device from someone else.
What all this means is that there is no way we can help you. We are not authorized to remove the activation lock from any device. And, under your circumstances, Apple support will not help you since you cannot provide proof of ownership that they will consider to be sufficient. You would need and have your purchase receipt for the device from an authorized Apple seller with the device's serial number on it.
All I can suggest is that you try to recovery the needed password (or possibly the purchase price) from the party you acquired the iPhone from. Recovering the password is the only way the phone can be made functional for your use.And getting it from the person you acquired it from is the only way to so.
You acquired your device second hand from someone other than Apple or an authorized Apple reseller. The information below explain what has happened. You apparently didn't know to heed the advice given below.
"Before you buy/acquire an iPhone, iPad, or iPod touch from someone other than Apple or an authorized Apple reseller, make sure that the device is erased and no longer linked to the previous owner’s account."
And see: Activation Lock for iPhone, iPad, and iPod touch https://support.apple.com/en-us/HT201365. See this heading Check for Activation Lock before you buy/acquire a device from someone else.
What all this means is that there is no way we can help you. We are not authorized to remove the activation lock from any device. And, under your circumstances, Apple support will not help you since you cannot provide proof of ownership that they will consider to be sufficient. You would need and have your purchase receipt for the device from an authorized Apple seller with the device's serial number on it.
All I can suggest is that you try to recovery the needed password (or possibly the purchase price) from the party you acquired the iPhone from. Recovering the password is the only way the phone can be made functional for your use.And getting it from the person you acquired it from is the only way to so.
I am sorry. That would not be sufficient for Apple Support to justify removing the activation lock. But, you can give support a try:
Get a call from Apple support to help solve your problem using this
link https://getsupport.apple.com/?caller=kbase&PGF=PGF63005&category_id=SC0245&symptom_id=23362
Apple ID Support https://support.apple.com/apple-id
Apple ID account security for country-specific and
region-specific help https://support.apple.com/en-us/HT204169
Get Support: We’re here to help https://getsupport.apple.com/. Go through the options to find the best support option.
Activation Lock is a theft deterrent. It wouldn’t be a deterrent if it were easy to bypass.
It appears you got scammed.
It’s all to common: The All Too Common SAD Reality of Buying a used iPad/iPhone - Apple Community
Contact the local police, again assuming the seller is no longer available.
The folks at Apple will not unlock a device without an original purchase receipt and matching photo ID, or the matching Apple ID and password, which you don’t have.
Am in shock right now
I have the serial number and every thing
I can't find the previous own of my iPhone yet it has an activation lock linked to it .what can I do to unlock it please
