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When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.
Good morning,
last week I put in an order to have the screen on my iPhone 11 repaired. I went through the whole process however when I submitted the request/payment I got an error message and I never got confirmation that I would be receiving a box in the mail to send my broken iPhone to Apple support. I do have an Apple charge on my credit card so I’m just unsure where I’m at?
iPhone 11, iOS 13
I would try asking them
I would try asking them
Did you get a case number? If yes, call AppleCare and give them the case number.
Repair request for iPhone screen
