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Heart rate during outdoor walk exercise is missing after the watch update

After I have updated The watchOS, the heart rate in the workout has gone missing in particular activity for example walk, while the core training is ok. How can I fixed this?

Posted on Jun 5, 2020 7:11 PM

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Question marked as Top-ranking reply

Posted on Jun 5, 2020 7:18 PM

The first (and simplest) thing to try if something isn’t working right is to restart your Apple Watch and its paired iPhone. If necessary (device not responding), try a forced restart. Both methods can be found here:

How to restart your Apple Watch - Apple Support

Restart your iPhone - Apple Support


If that doesn't help, the next steps would be to unpair and pair your watch again and restore from the backup:

Unpair and erase your Apple Watch - Apple Support

Set up your Apple Watch - Apple Support


2 replies
Question marked as Top-ranking reply

Jun 5, 2020 7:18 PM in response to yuwawan

The first (and simplest) thing to try if something isn’t working right is to restart your Apple Watch and its paired iPhone. If necessary (device not responding), try a forced restart. Both methods can be found here:

How to restart your Apple Watch - Apple Support

Restart your iPhone - Apple Support


If that doesn't help, the next steps would be to unpair and pair your watch again and restore from the backup:

Unpair and erase your Apple Watch - Apple Support

Set up your Apple Watch - Apple Support


Heart rate during outdoor walk exercise is missing after the watch update

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