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rameka258 Author

Level 1

4 points

Forgot apple id and phone has activation lock

I forgot my old apple id and my phone has activation lock

iPhone XR

Posted on Jun 6, 2020 9:30 PM

Top-ranking reply

Axel Foley

Level 10

149,592 points

Posted on Jun 6, 2020 9:58 PM

You are going to need the Apple ID credentials to remove the Activation Lock as you have found out. There is no other way to do it. You can try and take your iPhone with your proof of purchase to the Apple Store or an Authorized Service Center and see if they can help you with it.

You can also try to recover your forgotten Apple ID / Password by-

Click ➔ If you forgot your Apple ID password - Apple Support

Click ➔ If you forgot your Apple ID - Apple Support

Axel F.

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Forgot apple id and phone has activation lock

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