You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

syncing phone to computer

When i try to sync my phone to my computer itunes in the "Devises" section, the sync option is not highlighted. Is there a setting that needs to be switched on somewhere? How do I allow the phone to sync with the itunes on the computer?

iPhone XR

Posted on Jun 7, 2020 1:27 PM

Reply
Question marked as Top-ranking reply

Posted on Jun 7, 2020 1:44 PM

Unlock your device before connecting to the computer and trust it if prompted.


tt2

1 reply

syncing phone to computer

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.