ipad is stuck in activation lock
i haven't used my ipad in years and i got a new apple id and no one can remember the old one or the old numbers linked with it. i'm not sure how to fix this problem.
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You refer to “an old one” - which may refer to either you iPad or your AppleID account. To be clear, you should maintain a single AppleID for life - as all App, service and subscription services are permanently tied to the account from which they are made.
If you have forgotten your AppleID or associated password, these can be recovered here:
To recover your credentials, you’ll need access to one of the following:
- Your primary email address mailbox that corresponds with your AppleID
- Any of the secondary/recovery email addresses that should be configured for your AppleID account
- Any of the trusted telephone numbers (fixed line or Cellular/Mobile) that are associated with your AppleID
Unless you AppleID account has not been fully/correctly configured, or has been seriously neglected, recovery of the AppleID and password should not be difficult.
More information about recovery of your AppleID:
https://support.apple.com/en-us/HT201354
More information about recovery of your AppleID password:
https://support.apple.com/en-us/HT201487
When you recover access to your credentials, you would be well advised to log-in to your AppleID account from a web browser - and verify/update any email addresses and trusted telephone numbers: