You can make a difference in the Apple Support Community!
When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.
When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.
đź’ˇ Did you know?
⏺ If you can't accept iCloud Terms and Conditions... Learn more >
⏺ If you don't see your iCloud notes in the Notes app... Learn more >
⏺ If you can't accept iCloud Terms and Conditions... Learn more >
⏺ If you don't see your iCloud notes in the Notes app... Learn more >
I’ve just bought a pre owned Apple Watch and the previous owner has forgotten to remove the device from their account. What do I do if I cannot get hold of them or don’t get a response. They were supposed to of unlocked it.
Hi Ph1l5t3r,
unfortunately, you need to get a hold of the previous owner. If it helps, here is a step-by-step list to unpair an apple watch: https://support.apple.com/en-us/HT208855.
have a great day.
Charles
If you can’t contact the previous owner you will never be able to use the watch.
Ok thanks, well hopefully they will reply and erase it from iCloud. Otherwise I can report them to eBay and they can be contacted to do the right thing.
Pre owned Apple Watch
