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My apple ID has been disabled in app store and itunes

I cannot reable my apple ID in app store & itunes. I try to enter a payment method and it says it is “disabled” . Apple support on the web says they cannot help.


how can I use my apple ID again in itunes and app store?


thanks

Posted on Jun 8, 2020 11:37 PM

Reply
Question marked as Top-ranking reply

Posted on Jun 9, 2020 3:49 AM

See 'Your account has been disabled in the App Store and iTunes' https://support.apple.com/en-us/HT208856. This link says: "There might be a problem with the payment method that you have on file. When you see the message, don't try to edit any of your account information. Insteadcontact Apple Support for help.”

 

Use the Apple recommended support link above first.

 

And, if necessary, go here is how to contact iTunes worldwide support via text or chat using this link https://support.apple.com/choose-country-region/itunes After choosing your country, see the heading Tell us how we can help.

1 reply
Question marked as Top-ranking reply

Jun 9, 2020 3:49 AM in response to altinay50

See 'Your account has been disabled in the App Store and iTunes' https://support.apple.com/en-us/HT208856. This link says: "There might be a problem with the payment method that you have on file. When you see the message, don't try to edit any of your account information. Insteadcontact Apple Support for help.”

 

Use the Apple recommended support link above first.

 

And, if necessary, go here is how to contact iTunes worldwide support via text or chat using this link https://support.apple.com/choose-country-region/itunes After choosing your country, see the heading Tell us how we can help.

My apple ID has been disabled in app store and itunes

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