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ECG availability

hello.


i am from saudi arabia a country which has the apple watch ECG feature since last update.


i am currently staying in malaysia, i will be going back to saudi arabia on august. i have bought an apple watch 5 through apple website i believe it was shipped from Singapore.


i cannot use the ecg feature on my watch every time i try to setup it says (the ecg app is not available in your region).

my region for apple id, phone and watch is saudi arabia.


i have two questions:

1- is it possible to use it while i am in malaysia?


2- will i be able to use it once i go back to saudi arabia? or it wont work since the watch was purchased in malaysia?


thank you

Apple Watch Series 5, watchOS 6

Posted on Jun 9, 2020 12:48 PM

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Question marked as Top-ranking reply

Posted on Jun 9, 2020 1:06 PM

For the ECG app to work on your watch the ECG app has to be approved by;

A. the government of the country in which the watch was bought and

B.the government of the country in which you reside.

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7 replies
Question marked as Top-ranking reply

Jun 9, 2020 1:06 PM in response to alfaris48

For the ECG app to work on your watch the ECG app has to be approved by;

A. the government of the country in which the watch was bought and

B.the government of the country in which you reside.

Jun 9, 2020 1:15 PM in response to alfaris48

The ECG app has to be goverment approved because the watch becomes a medical device and has to be approved by each country individually.


ECG availability

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