You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Someone trying to sign in to my account

Someone is trying to get into my account


iPad, iOS 9

Posted on Jun 9, 2020 1:53 PM

Reply
Question marked as Top-ranking reply

Posted on Jun 9, 2020 1:56 PM

How do you know that? Are you getting verification codes? Since you have 2 Factor Authentication enabled, as long as they can't access one of your trusted devices, they can't get a code and sign in. You should be okay.


You might want to consider changing your password and making sure it is a strong one. You can also add 2 Factor Authentication to your account for more security. If the attempts continue, you might want to consider a name change.


Link to contact Apple Support in the article.


Apple ID has been compromised.      


Security and your Apple ID.      


 Apple ID Password Change.     


Note the restrictions in the article.


Apple ID Name Change.        


 What to do after you change your Apple ID or password - Apple Support    I suggest doing this before you change your Apple ID or password.


Apple ID -Two-factor authentication          


 Two Factor Authentification availability.     


 Apple ID - Using app-specific passwords.     


Apple ID - Two Step Verifications FAQ    


 

4 replies
Question marked as Top-ranking reply

Jun 9, 2020 1:56 PM in response to Krbatts

How do you know that? Are you getting verification codes? Since you have 2 Factor Authentication enabled, as long as they can't access one of your trusted devices, they can't get a code and sign in. You should be okay.


You might want to consider changing your password and making sure it is a strong one. You can also add 2 Factor Authentication to your account for more security. If the attempts continue, you might want to consider a name change.


Link to contact Apple Support in the article.


Apple ID has been compromised.      


Security and your Apple ID.      


 Apple ID Password Change.     


Note the restrictions in the article.


Apple ID Name Change.        


 What to do after you change your Apple ID or password - Apple Support    I suggest doing this before you change your Apple ID or password.


Apple ID -Two-factor authentication          


 Two Factor Authentification availability.     


 Apple ID - Using app-specific passwords.     


Apple ID - Two Step Verifications FAQ    


 

Jun 9, 2020 2:01 PM in response to Krbatts

Check your Apple ID device list  (https://support.apple.com/en-us/HT205064and remove any device that shouldn't be signed in using the steps in the link.

 

If there are none that shouldn’t be signed in, then you should not have a problem at this point. But, if an unauthorized device is signed in, Change your Apple ID password https://support.apple.com/en-us/HT201355 

 

Here is What to do after you change your Apple ID or password https://support.apple.com/en-us/HT204071


And, see these security documents (the first two also posted by Eric Root):


 If you think your Apple ID has been compromised https://support.apple.com/en-us/HT201303

 

Security and your Apple ID https://support.apple.com/en-us/HT201303


iCloud security overview  https://support.apple.com/en-us/HT202303

 

Ways to keep your information safe on Mac https://support.apple.com/en-gb/guide/mac-help/mh11402/mac

 

Using app-specific passwords https://support.apple.com/en-us/HT204397

Jun 9, 2020 2:18 PM in response to Krbatts

See my post above about using your Apple ID device list. Also, you can deactivate or delete an account. Apple recommends doing the first for the obvious difference noted below.

 

How to deactivate your Apple ID account  https://support.apple.com/en-us/HT208503

 

If you request account deactivation, you'll receive a unique alphanumeric access code. When you're ready to reactivate your Apple ID, contact Apple Support, provide your access code, and we’ll help you reactivate your account. If you lose this code, we won't be able to help reactivate your account." 

 

How to Delete your Apple ID Account https://support.apple.com/en-us/HT208504 


“While your request is being processed, you can contact Apple Support with the unique alphanumeric access code you received, and we’ll help you cancel your request. After your account is deleted, Apple can't cancel the request, reopen your account, or restore your data.”

 

You can get additional information on both by signing in here: Data and Privacy https://privacy.apple.com/account

Someone trying to sign in to my account

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.