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I have been trying to update my apps but itunes tells me to sign in for verification. However, the pop up that I’m supposed to enter my apple id and password doesn’t have a place for entering my apple id. I can only input my password. If I enter my password and continue, it says I entered the wrong apple id and password
Is this your problem? I cannot guarantee a solution, but see:
Verification failed : There was an error connecting to apple id server https://discussions.apple.com/thread/7238348
How To Fix Verification Failed Error Prompt After Update To iOS 13 Verification Failed. There was an error in connecting to your Apple ID
6 Fast Solutions to Fix Error Connecting to Apple ID Server [NEW]https://www.fonedog.com/ios-data-recovery/an-error-connecting-to-the-apple-id-server.html
Verification Failed: There Was an Error Connecting to the Apple ID Server, Fix
https://macreports.com/verification-failed-there-was-an-error-connecting-to-the-apple-id-server-fix/
You may also want to contact Apple Support for help with your problem. See:
Get a call from Apple support to help solve your problem using this
link https://getsupport.apple.com/?caller=kbase&PGF=PGF63005&category_id=SC0245&symptom_id=23362
Apple ID Support https://support.apple.com/apple-id
Apple ID account security for country-specific and
region-specific help https://support.apple.com/en-us/HT204169
Get Support: We’re here to help https://getsupport.apple.com/. Go through the options to find the best support option.
Do you have access to another WiFi network where you can try? That has worked for several people.
Try a restart.
Restart your iPhone, iPad, or iPod touch
Try a forced restart.
If necessary
Do a backup and try a factory reset. Then restore from your backup.
Backup - Restore your device from an iCloud or iTunes backup.
App Store Updating Problem
