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Headphones are not working when plugged in

Hello, I want to listen to my George Michael music and when I plug in my headphones it won’t work. Why is that? Thank you

Posted on Jun 11, 2020 12:11 PM

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Question marked as Top-ranking reply

Posted on Jun 11, 2020 12:44 PM

Could you please provide more detail on the headphones and device you’re using? This helps narrow down possible solutions. Thanks!


  • Are these headphones from Apple? Or included (i.e., EarPods) with a device purchased from Apple?
  • If so, which headphones are you using?
  • What device (e.g, iPhone X, iPad Air 2, etc.) are you plugging them into?
  • Have you tried to see if the headphones work with another device?
  • If not, do you have (or can borrow) another device you can plug the headphones into?
  • Do they work with another device or not work with anything?
1 reply
Question marked as Top-ranking reply

Jun 11, 2020 12:44 PM in response to Athena2506

Could you please provide more detail on the headphones and device you’re using? This helps narrow down possible solutions. Thanks!


  • Are these headphones from Apple? Or included (i.e., EarPods) with a device purchased from Apple?
  • If so, which headphones are you using?
  • What device (e.g, iPhone X, iPad Air 2, etc.) are you plugging them into?
  • Have you tried to see if the headphones work with another device?
  • If not, do you have (or can borrow) another device you can plug the headphones into?
  • Do they work with another device or not work with anything?

Headphones are not working when plugged in

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