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Level 1

4 points

my ipad wants a 6 digit passcode but mine is 4 digits

How can I continue to set up my new ipad when it asks for 6 digits and my passcode is 4 digits

iPad 2, iOS 9

Posted on Jun 11, 2020 12:27 PM

Top-ranking reply

Level 10

103,365 points

Posted on Jun 11, 2020 3:10 PM

Hello,

Unfortunately you must now fully restore your iPad to factory settings.

Please refer to the following Apple Support documents.

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