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I just got a new Mac and my Kindle no longer works on it, even though I downloaded it again from Amazon and App Store - my books don't open. Any ideas how I can fix it?
Meanwhile, I am using the Kindle Cloud Reader as an alternative - but it would be nice to be able to use the Kindle App again. Thanks!
MacBook Air 13″, macOS 10.15
Hi Frazz737,
I got an answer from the MobileRead platform you recommended (see below) and it solved my problem - yeah! Thanks again for sharing this platform with me!
"Try deleting Kindle app then also:
Users > Home > Library > Application Support > Kindle folder
Users > Home > Library > Containers > com.amazon.Kindle folder
Then reinstall Kindle app. See if that works." and it did! :-)
Hi Frazz737,
I got an answer from the MobileRead platform you recommended (see below) and it solved my problem - yeah! Thanks again for sharing this platform with me!
"Try deleting Kindle app then also:
Users > Home > Library > Application Support > Kindle folder
Users > Home > Library > Containers > com.amazon.Kindle folder
Then reinstall Kindle app. See if that works." and it did! :-)
Hey there Dinette,
Thanks for reaching out to Apple Support Communities. I understand you’re having issues using the Kindle app on your Mac. I’ll be happy to help with this.
If you’re having issues opening the app, you’ll want to follow the steps here:
If you can’t open an app on Mac
If this only happened after updating, take a look at this link for info on why this may be happening:
If an app won't run or install on your Mac after you upgrade macOS
You may also find some helpful steps here:
If an app freezes or quits unexpectedly on Mac
Take care.
Hi Ryane77,
Thanks so much for your answer. Unfortunately, none of the link shared solve my problem.
The App opens just fine, does not freeze, it installs and runs, etc.. The problem is that none of my eBooks show up on it properly.. i.e. I see all my books but none of them open... So at the moment I can only read them on my iPhone or the Kindle Cloud solution, but not on my brand new Mac... which is very frustrating.
From what I read on other Forums, other users have been having the same issue with the Catalina operating system... Some were able to solve it by downloading the Kindle app anew - but in my case, this has not solved the issue...
Any additional thoughts on that?
Thanks again!
Same problem here. The app shows only the first 4 books I bought! iCloud reader says no books too and it won’t allow me to send any to it either. The option is shaded out. Totally fed up with Catalina. So many problems I seem to be on help forums all the time. It’s taken the joy out of having a Mac.
It might be worth a look at the Kindle site to see if anyone there has found a solution.
Thanks frazzm737! I could not find anything on the Forum but I've posted a question... let's see... If I find a solution, I'll post it here for sure. Thanks again, D.
You are certainly welcome! I hope your research will help others with same problem.
Thank you so much for this. I’ve been trying for hours to solve this and now it worked. I could hug you. Thanks.
So glad it worked Liz! I'll take that hug any time - especially in those COVID times. :-) Wishing you many blessings and happy reading! D.
Thanks again for solving the problem. 🤗
Kindle App not working on Catalina
