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Level 1

4 points

I have a new iPad Air and I can’t find the App Store icon anywhere

Why doesn’t my new iPad Air have the app icon. I can’t find it anywhere

iPad Air 2, iPadOS 13

Posted on Jun 12, 2020 2:44 PM

Top-ranking reply

Level 10

103,365 points

Posted on Jun 12, 2020 2:48 PM

Hello,

Does your iPad have any restrictions set or any configuration profiles installed?

Settings > General > Profiles

If you do not see a Profiles pane in Settings then your device does not have any profiles installed.

Settings > Screen Time > Restrictions

Do you also use Family Sharing?

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